#ChangeCertification
Crafted to convince.
Designed by experts from both consulting and academia, CTC certification in Change & Transformation Management conveys both profound knowledge in the field of Change Management, as well as extensive expertise and a proven track-record in realising sustainable change.
Part of our professional certification process for CTP and CTE is you providing a case study. When crafting your case study, we are looking for you to detail how exactly you approach to realise change. This is why we set up 25 criteria across 8 domains, that help you structure your case study. Our case study templates reflect exactly these and guide your through the process.
For each certification level you will have to cover a subset of those criteria:
CTP | CTE | Fast-Track to CTE |
15 of 25 criteria, at least one from each domain. | 10 of 25 criteria that were not covered in your CTP. | All 25 criteria. |
Change Management Diagnosis
- Understanding the purpose of the transformation, and the role of Change Management in support of this transformation
- The challenges that their Change Management approach will face in supporting the transformation
- The limitations of the scope of application of their Change Management agenda
Change Clarity
- Clarifying the change for the project team
- Clarifying the change for those impacted by the change
- Defining mission and vision statements of the transformation
Change Coordination
- Plotting of a stakeholder landscape
- Classification of stakeholders
- Managing & influencing senior managers/decision makers
Change Capability
- Diagnosing the Change Capacity of an organisation/individual
- Identifying the prerequisites for the transformation
- Recognising the role of culture for the transformation
Change Commitment
- Recognising the signs of resistance to changes, and analysing the root causes
- Handling and overcoming resistance with appropriate interventions
- Increasing acceptance for the transformation by influencing stakeholders appropriately
Change Championing
- Evaluation of change leadership and its effective management
- Fostering and utilising change champions
- Stakeholder mapping and management
Change Communication
- Communicating the vision and the purpose of the transformation to all stakeholders
- Tailoring communication message specifically by stakeholder needs
- Selecting appropriate communication channels and messengers
Change Cementation
- Undertaking health checks to track progress and highlight issues
- Applying Key Performance Indicators (KPIs) to validate the success and progress of CM activities
- Considering progress along the Emotional Change Curve to progress towards sustainable change
Lessons Learned
- Learning from their experiences to make/adapt future CM application